X-Rite Ci62S Colorimeter Light Source Failure Repair Service
| Brand | X-Rite |
|---|---|
| Origin | USA |
| Model | Ci62S |
| Instrument Type | Physical Property Testing Instrument |
| Service Scope | Light Source Replacement, Calibration, Metrological Verification, Preventive Maintenance |
| Response Time | Within 1 business day |
| Service Experience | 20 years |
| Location | Guangzhou, China |
| Compliance | ISO/IEC 17025 traceable calibration procedures |
| Software Support | X-Rite Color iQC and Color iMatch compatible |
| Regulatory Alignment | Supports GLP/GMP documentation requirements for instrument maintenance records |
Overview
The X-Rite Ci62S is a high-precision portable spectrophotometric colorimeter engineered for industrial quality control environments requiring repeatable, metrologically traceable color measurement. Its optical architecture employs a d/8° geometry with DRS (Diffuse Reflectance Spectrophotometer) spectral engine, enabling accurate spectral reflectance acquisition across the visible spectrum (400–700 nm at 10 nm intervals). When the integrated tungsten-halogen light source fails—manifesting as white calibration failure, inconsistent L*a*b* output, or system-level error codes—the instrument’s photometric integrity is compromised. This service addresses root-cause failure modes specific to the Ci62S illumination subsystem, including filament degradation, thermal drift-induced spectral shift, and aging of optical coupling components. Unlike generic repair offerings, this intervention follows X-Rite’s original equipment manufacturer (OEM)-recommended protocols, ensuring alignment with ASTM E308, ISO 11664, and CIE 15:2018 spectral measurement standards.
Key Features
- Diagnosis and replacement of failed tungsten-halogen lamp assembly with OEM-specified 12 V / 20 W illuminant, maintaining original D65/10° and D50/2° illuminant spectral power distribution (SPD)
- Thermal stabilization verification: post-repair validation of internal temperature sensor response (±0.5 °C accuracy) and active cooling cycle performance
- Full optical path revalidation: cleaning and alignment of integrating sphere, UV-blocking filter, and blue-enhanced silicon photodiode array
- Metrological recalibration traceable to NIST-traceable standards, including spectral irradiance, reflectance factor (0–200%), and chromaticity coordinates (CIE 1931 xy, CIE 1976 u’v’)
- Comprehensive firmware diagnostics: execution of X-Rite’s proprietary self-test suite (Lamp Test, White Tile Validation, Black Cavity Check) prior to release
- Documentation package includes calibration certificate (ISO/IEC 17025 compliant), maintenance log, and GLP-compliant service report with audit trail
Sample Compatibility & Compliance
The Ci62S supports measurement of opaque solids, powders, and textured surfaces using three interchangeable apertures (4 mm, 8 mm, and 14 mm measurement areas). Post-repair verification includes validation against certified reference materials: NIST SRM 2021 (white ceramic tile), NIST SRM 2022 (black cavity), and X-Rite QC-100 color standards. All calibration and verification activities comply with ISO 9001 clause 7.1.5 (monitoring and measuring resources) and FDA 21 CFR Part 11 requirements for electronic record integrity. Service documentation satisfies internal audit requirements for pharmaceutical, paint, plastics, and textile manufacturing facilities operating under ICH Q7 or ISO 13485 frameworks.
Software & Data Management
Repaired units are verified for full interoperability with X-Rite’s Color iQC v6.0+ and Color iMatch v6.0+ platforms. Firmware updates (if applicable) are applied only after validation against X-Rite’s published release notes. Audit trails—including calibration date, operator ID, standard used, and deviation logs—are embedded in device memory and exportable via USB or Ethernet. Data export formats include .ciex, .csv, and .xml, supporting integration into LIMS environments with configurable metadata fields for traceability.
Applications
This repair service sustains operational continuity in critical color-critical processes: automotive paint batch release (SAE J1545), packaging print consistency (ISO 12647-2), cosmetic formulation QC (USP ), and food product appearance monitoring (ASTM D2244). The Ci62S’s D65/10° illuminant configuration ensures compliance with global brand color specifications (e.g., PANTONE, RAL, DIC), while its 10 nm spectral resolution enables detection of metamerism in multi-pigment systems. Post-repair performance meets X-Rite’s published repeatability specification of ΔE*₀₀ ≤ 0.08 for white tile measurements (n = 10, 23 ± 2 °C ambient).
FAQ
What causes light source failure in the Ci62S?
Tungsten-halogen lamp degradation due to thermal cycling, voltage fluctuations, or exceeding 500,000 measurement cycles—resulting in reduced spectral output below ISO 13655 M1 compliance thresholds.
Can I replace the lamp myself?
No. Lamp replacement requires optical realignment, thermal recalibration, and firmware reinitialization; unauthorized replacement voids metrological validity and may damage the DRS sphere coating.
How long does the repair take?
Standard turnaround is 1–3 business days upon receipt, including diagnostic, lamp replacement, full calibration, and documentation generation.
Is calibration included in the service fee?
Yes. Full spectral calibration with NIST-traceable standards and ISO/IEC 17025-compliant certificate is integral to the service—not optional.
Do you support older models like Ci60 or Ci64UV?
Yes. Our technical library includes legacy lamp assemblies, firmware binaries, and calibration matrices for Ci60, Ci62, Ci64, and Ci64UV platforms—maintaining backward compatibility with historical measurement datasets.
